Return & Refund Policy

Your satisfaction is very important to us at 【请替换：店铺名称】. We strive to provide every customer with a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return in accordance with the guidelines outlined below.

Return Period

Customers have 30 days from the date of receiving their order to request a return.

Return Eligibility

To qualify for a return, items must meet all the following criteria:

Be unused and in their original condition.
Include original packaging and all accessories that were included with the product.
Show no signs of wear, damage, or modification.

Items Not Eligible for Return

The following items are not eligible for return:

Used or damaged products.
Customized or personalized products.
Products marked as final sale.
Items missing original packaging or components.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, refunds will be issued to the original payment method used during checkout.

Please allow 7-10 business days for the refund to be processed. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an incorrect, defective, or damaged item, please contact us promptly at 【请替换：客服邮箱】 with your order details. We will review your issue and provide an appropriate solution.

Return Shipping

Customers are responsible for return shipping costs, which are calculated and displayed at checkout, unless the return is due to a defective, damaged, or incorrect item.